FAQs
Below are a compiled list of the most common questions that we get. See if we can answer yours below!
Commonly Asked Questions
Your eCard will be issued upon successful completion of the course at the end of class via email.
Comfortable clothing is recommended as compressions will be on the floor on-top of a padded mat.
Yes. We understand that sometimes things out of your control can occur which can stop you from attending your scheduled class time. Due to this we offer a one time free reschedule. If you wanted to re-schedule your class after the one time free reschedule, a fee of $30 will apply.
As the student, it is your responsibility to notify the instructor of your tardiness. If you are more then 10-15 minutes late you may be asked to reschedule your class as all our classes start on time. If you are running late for a class, please call to let the instructor know. It is up to the discretion of the instructor if you can still attend the course.
Registering at our website is required prior to a class to confirm your spot. Walk-Ins are strictly prohibited due to class size and times.
There is only one option to register for as determination for provider or renewal will be decided in class.
All courses are sent around 8pm CST. Please send us an email if your course was not received after 1 business day.
Course Specific Questions
Yes, we are an authorized AHA Training Site and teach AHA BLS, ACLS, PALS and AHA Heartsaver Courses, CPR/AED & First Aid.
If you are in Healthcare, you need BLS, if you are not in healthcare you need the AHA Heartsaver CPR Course. Find your location today.
Yes, the course focuses on one rescuer and two rescuer CPR techniques for healthcare providers. Which includes AED training.
Yes, BLS is the foundation for ACLS and PALS, you must have a non-expired BLS Certification before attending the course.
If your eCard expired, you are not able to add on the BLS certification as a new course is required. If you are in need of a renewal, we are able to add it on to your ACLS Course.
The price for our Heartsaver First Aid CPR AED course is the exact same as the other Heartsaver Courses. Our Heartsaver All course covers all areas necessary to help you save time and money.